We believe you deserve great software
It’s that simple. Our values serve as the compass that navigates how we create
our software. Here is what we believe in as a company.
Samanage
Summary
Samanage
IT Service Desk and Asset Management born and raised in the Cloud
Overview
We are Samanage. And we are going to change the way you do IT.
With Samanage’s cloud-based IT service desk you get modern service desk software that you and your customers love to use. Use the IT service desk to better communicate with your customers, streamline IT support requests among your service desk agents and deliver a superior service to your organization.
Features and Benefits
Multi-Tenant Matters
Samanage is the only true multi-tenant, unified cloud service & asset management platform out there. In contrast to single-tenant and on-premise solutions, multi-tenant upgrades to software are made often and released immediately. Because all of our customers are always using the same, single Samanage app, everyone is enjoying the latest version. Free yourself from the shackles of heavy release schedules, and eliminate downtime for maintenance or upgrades.
Ready when you are
With Samanage, you can expect more. And all of it more quickly. In as little as 14 days.
The old model service desk solutions focused on the ticket
Our service desk focuses on giving service providers the tools and the information needed to focus on the user behind the ticket. Because we believe the best and fastest service can only be achieved when providers know everything they need to about the person behind the ticket. Samanage creates the best communication and support network that connects you and your people.
We take simplicity seriously
Samanage is beautiful. It works and feels as good as your favorite consumer app.
Our app is so easy, that from the first time users log in, they just get it. If you don’t, we have failed. We want not only you, but also the people you support, to have the most intuitive experience. Ease-of-use fosters productive communication and Samanage is here to make sure every interaction in your organization is a smooth one.
Software that doesn’t get in the way
Samanage offers a unified service desk and asset management solution with all of the features and functionality you need, and none of the complexity you don’t.
Additional Information
Questions And Answers
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Resources
IT Service Desk & Asset Management
Samanage is a cloud-based IT service desk and asset management platform that reduces your workload and helps you deliver fast, quality service.
IT Service Desk Auditions
Selecting the right ITSM solution can be...exhausting. Samanage, born and raised in the cloud, makes it easy. Go ahead and fall in love with your IT software.
Samanage IT Service Desk & Asset Management in 3 Minutes
Samanage is a muilti-tenant, cloud-based, unified IT service desk and IT asset management solution. In just 3 minutes, we'll take a look at the Samanage dashboard, asset management, self-service portal, and incidents queue.
